FAQs

Where are you located? Do you have a public store?

Ish Tropicals is mainly based in Trinidad and Tobago. Being a exporter and wholesaler, there is no pet shop hence walk-ins and/or public access is not currently possible. Predominantly, all transactions and inquiries are address and completed online.

When are deliveries made?

Typically orders received before 3pm are usually fulfilled sameday, unless otherwise specified by you.

In addition, once an order is received, you will be contacted to confirm delivery details.

What are your delivery rates?

Delivery rates are calculated per area. This is exempted in instances where orders qualify for free delivery.

How Can I Create An Account?

To create an account, CLICK HERE. Initially, you will be asked to create username, password and provide email address.

Why can't I view prices?

Prices are displayed once logged in. Logging in also provides you with access to new stock, specials, sales, discounts and more!